02/02/2024 10:53 h.
Nou curs en marxa "El paper dels informadors i de les Informadores als Serveis Socials Bàsics"
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En aquest curs, impartit per Esther García Navarro, les persones inscrites realitzaran els següents continguts:
- Comprendre objectius de la recepció als SSB.
- Rol de l'informador a les oficines de SSB: Acollir, Informar, Orientar i Derivar.
- Model d'atenció ciutadana: Nivells i processos d'atenció i informació.
- Serveis que s'han de dur a terme des de la recepció.
- Coneixements.
- Habilitats.
Més informació, podeu consultar la web de Serveis Socials.
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