Agenda d'activitats formatives de la Diputació de Barcelona
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Pautes bàsiques d’atenció a l’usuari en els museus locals (1a. edició) 21/02/2024 - 26/02/2024 21 i 23/02 (en línia) i 26/02 (presencial) de 2024.
En els museus, l’atenció personal que rep el públic a l’entrada és el primer contacte presencial després de visitar la web i decidir visitar-nos, per tant representa la cara humana de l’equipament i pot condicionar clarament l’experiència posterior. Com dispensar una bona rebuda? Podem adequar la nostra acollida a públics diversos? Quines eines i recursos ens poden ajudar a millorar l’atenció a l’usuari de museus? Assistents: Personal que desenvolupa tasques d'atenció al públic en la Xarxa de Museus Locals |
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