FAQs consum a Sant Llorenç de Savall

28/06/2019 17:30 - 18:30

Casa de la Cultura, Carrer del Vapor 18, Sant Llorenç de Savall

Informar a les persones consumidores sobre les diferents vies existents per tal d’exercir els seus drets

• El concepte de persona consumidora
• Visió general sobre els drets i deures a nivell de
consumidors i usuaris establerts per la normativa
vigent
• Les diferents vies per exercir els drets:
Els serveis d’atenció al client
Els Serveis Públics de Consum
L’Arbitratge de Consum
Associacions de Consumidors
La via judicial

Place

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